Experienced IT leaders know that shadow IT is a persistent problem, but rapidly evolving AI and the proliferation of agents mean the potential threat - and cost - is greater than ever. AI agents are non-deterministic, autonomous, and adaptable. They excel at solving tasks in creative ways, often to the surprise of their creators. We've seen agents write blogs that criticize project maintainers that refused their pull requests. Another one hacked a McKinsey chatbot to gain read/write access without asking for permission. And agents are getting smarter all the time. As an industry veteran, DigiCert's senior vice president of product Brian Trzupek sees an old pattern. "When the promise of the technology is so good, people are willing to throw...
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