A newly identified threat actor is running a large-scale, long-running cyber campaign targeting Salesforce Experience Cloud sites and ServiceNow Service Portals globally. Dubbed the “City-Forum Campaign” after a domain tied to the attacker’s infrastructure, the operation has been quietly siphoning data from telecommunications providers, banks, financial services firms, enterprise software vendors, and public-sector portals since at least March 2025. Unlike known cybercrime groups such as ShinyHunters, which typically abuse Salesforce’s legacy Aura framework via over-permissioned guest user accounts, this threat actor has engineered a more advanced approach. While the campaign continues to leverage...
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