ON CALL Happy System Administrator Appreciation Day, dear reader! And happy Friday, too, as it heralds both the end of the working week and the day on which The Reg delivers another edition of On Call, the reader-contributed column in which we share your stories of support jobs that twisted, tanked, or turned out terrifically. This week, meet a reader we'll Regomize as "Roger" who told us he spent decades providing application support for a UK-based software biz. In 2015, Roger's company ended support for legacy products and assumed users would decommission their systems. The company advised them to preserve their old documents and invoices on paper or in durable file formats, just to be safe. Roger retired in 2021, and a year later heard...
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