Danish customer support innovator Dixa has acquired Melbourne-based knowledge management platform Elevio in a circa US$15m deal. The acquisition supports Dixa’s long term vision to simplify more aspects of customer service through personalization and machine learning. Dixa’s platform is used by consumer-facing brands to serve customers across multiple channels from a single screen including social media, … The post Danish Dixa acquires Australian SaaS company Elevio appeared first on Nordic Startup News.
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